I had a bad experience, but they fixed it.
I went to get my brakes checked on my Dodge Stratus, my husband had been deployed and I was worried they needed to be checked...that's what I told the guy at the front desk area. Well they checked it and said my brakes definitely needed to be replaced...my husband called me while I was waiting for them to replace my brakes and asked me why I was getting new brakes when before he left they were in very good shape, he also said to ask the guy for my "bad brakes" and when I did he said that they threw them out. I asked him what was so wrong with my brakes again and he said they had cracks on them...I told them I wanted my old brakes or I would raise hell...they gave me back my brakes and it looked like someone took a hammer to them...he said that they were like that, that's why they needed to be replaced. Military wives get taken advantage of because we don't know much about cars, so I recommend you don't go there. You may think wonders about that place because of the "great deals" Customer Beware!
New staff and Dee was a great help to me.
Mnever had a good repair there
Awesome service. If you want to be treated right and let honest people work on your car go here. Had an alignment and inspection done they told what was wrong fast and easy I decided to do they work myself. They still helped me in telling me how to do it and said if I had questions he'd walk me through it. Awesome! Most shops try to rob you and get money but these guys are straight up I will def be coming back to them. I could write another segment which really shows their integrity and honesty but would be too long as this is long enough. But 5 stars all the way
I've been meaning to write a review on this place for a long time but I've always forgotten till I looked at an old set of brakes and remembered. I don't know if these people are still taking advantage and making customers who don't know much about auto repairs pay money on service they don't need. This is what happened to my:
Expert Tire is a US Car Repair based in Hopkinsville, Kentucky. Expert Tire is located at 4000 Fort Campbell Blvd, Hopkinsville, KY 42240, USA.
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