The people who work at this location are friendly, curtious and very knowledgeable, they will help you with your vehicle issues.
We were driving south to Georgia, and on our trip our front wheel bearing and hub assembly went out. They had the part put it on hold for me & we drove to get it. I asked the gentleman if there were any shops on a Saturday that would fix it, he recommended a place but when I called it was 600. To fix it. so I went back inside to buy the tools I'd need to do it myself . When I walked and told him what they said, his reply was oh no we aint gonna do that ,he started getting all the tools together that I'd need to do the repair. Dustin went above and beyond what I expected at a auto parts store. He turned what would have been a nightmare financially and a few days of waiting for repair into a hour and a half of downtime and us resuming our trip with a warrantied bearing and a set of sockets that in total only cost less than 200. Auto zone has earned my business due to our experience today.thank you again Dustin for all the help and making a truck breakdown a great experience for the first time .
Nick and Christyle
The help you get depends on who's working at the time. I hate when I get stuck with someone who pretends to know more than they do.
They have some non car guys working the counter, me: do you have u joint bearings? Auto zone: I never heard of that?
Overpriced on everything and they know very little about vehicles. Several times I went there needing a specific tool, they gave me the wrong one. Went to O'Reilly and they knew what I needed. Last time I needed a brake caliper tool. He looked at me dumb. I explained it, he replied with "we don't have that". I pointed to a picture of it on their display mate for rental tools. "Is that what you need?"
Autozone is a US Car Repair based in Hopkinsville, Kentucky. Autozone is located at 611 E 9th St, Hopkinsville, KY 42240, USA.
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